POSITION SUMMARY: 

The Director of Student Success and Evaluation is a full-time faculty member (rank commensurate with experience) serving within the Physician Assistant Department. This position is responsible for the planning, development, and management of all activities related to evaluating and enhancing student success across both the didactic and clinical phases of the PA programs. This position is a hybrid role and requires frequent travel to the Austin campus as needed. As such, preference will be given to candidates in Texas and the surrounding states.

This individual plays a key role in enhancing learner achievement by analyzing student performance data, identifying trends and implementing targeted support strategies to improve outcomes aligned with the program’s student learning outcomes and PA competencies. The Director collaborates closely with program leadership to inform curricular refinement through the review of course-level and standardized assessment performance, and supports the implementation of data-driven interventions.

In support of the program’s continuous self-assessment and quality improvement efforts, the Director contributes to the program’s compliance with ARC-PA accreditation standards by compiling and analyzing data essential to ongoing self-study and reporting processes. The Director also works to maximize student access to academic support services and retention resources by developing customized learning plans and utilizing program-based learning platforms.

The Director of Student Success and Evaluation will possess extensive knowledge of Physician Assistant education and demonstrate a commitment to supporting student achievement, faculty collaboration, and program excellence. This role is essential in fostering a learning environment consistent with the mission and values of South University, which emphasize academic quality, innovation, and service to students. This position offers a $10,000 signing bonus.

KEY JOB ELEMENTS:

• Ensure preparation, development, and implementation of strategies, systems, processes, learning experiences, and networks that support the achievement of program learning outcomes.
• Maintain a working knowledge of the learning sciences literature, including remediation strategies both generally in higher education and specific to physician assistant education.
• Assess, innovate, and implement strategies to improve learner support services across the physician assistant curriculum and monitor academic progress, including remediation across all cohorts.
• Manage and supervise faculty supported academic intervention and advising for physician assistant learners, including tracking academic progress, initiating student contact, interpreting assessment instruments, and advise learners on how to enhance learning and performance.
• Identify and support the implementation of innovative medical education pedagogies and methodologies.
• Oversee the integration of technology and other resources to support an effective learning environment.
• Review, revise, and assist in the development of programmatic evaluation instruments including exams, reports, and surveys.
• Assist in a comprehensive evaluation process for the physician assistant program, ensuring there are valid and reliable measures to assess student achievement of program outcomes/competencies, course reviews, faculty teaching and programmatic effectiveness.
• Monitor and report regional, national and international trends in physician assistant education.
• Participate in the development, review and revision, of the mission statement, goals and competencies of the program.
• Orient faculty to the required processes for monitoring and documenting student performance, remediation, and progression to meeting programmatic competencies.
• Support program director with accreditation compliance, evaluation, and problem-solving activities related to the didactic and clinical curriculum.
• Engages in service, community and campus relations, and scholarly activities.
• Instruct in areas of expertise as assigned by the program director.
• Campus travel can be for extended time periods to meet program needs.

JOB REQUIREMENTS:

• Terminal degree as a Physician Assistant
• Current or emeritus NCCPA certification.
• PAs with active certification must be eligible for state licensure or hold an active, valid, and unencumbered state license.
• 2 years of academic experience with a PA program required.
• 2 years of clinical experience required, five years is preferred.
• Knowledge and experience with Accreditation Review Commission on Education for the Physician Assistant (current standards preferred).

• Expertise in pedagogy, learning and assessment, and demonstrated
• Excellent communication skills, both verbal and written. 
• Strong interpersonal skills with student, faculty, and staff populations.
• Superior organization, prioritization, and self-motivation skills.
• Strong computer skills, including MS Office Suite, ExamSoft, Learning Management Systems, and PA education platforms (Lecturio, Rosh Review, etc.)
• Demonstrated success in working with faculty, administrators, students and staff within a higher education learning community.
• Ability to interact effectively as a member of a team and work collaboratively with other departments.
• Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.
• Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.
• Ability to listen to customers (e.g. staff, students, etc.) and to understand and respond positively to their requests.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and successfully meet deadlines.
• Demonstrated ability to engage, support and lead diverse groups.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.                                                                          

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.